Known issue with new Mobile App Update
Dear valued user, We have received a number of complaints regarding the mobile app not opening. This is due a new improved version of the mobile app that was launched 4-6 November, 2019. Due to the improvements and major structural changes we made to the new mobile application, we could not retain the older version published on all of the app stores. Unbeknown to us, completely replacing the old version caused a "app version retention glitch" during the publishing process. This caused the mobile
Work Order Editing - New Rule: Allow work order close with pending material request
A new work order rule was added recently that provides for a bit more flexibility when closing work orders. This rule when applied allows users to close, finish or cancel a work order even if there is a pending/ open material request against that work order. When this rule is not applied, users will not be able to close, finish or cancel a work order until the parts associated with the work order has been issued by the warehouse and the material request is closed. By default this rule will be active,
Dispatcher - New Action: Send notification to location admin
Let's say you manage multiple sites/ facilities in Fracttal. You want to make sure that whenever a work request is raised against an asset at a specific site, the correct people are notified of that request. To allow for this, we've added a new Action to the Dispatcher for New Work Requests. This new Action when added to your dispatcher rule will ensure that only users linked to a specific site will receive a notification whenever a work request is raised against an asset within their site. Under
Display Costs on Printed Work Orders
We recently added the functionality for you to select if Resource and Parts Costs should be displayed on your printed work orders. To display costs on your work orders when printing them, simply navigate to System Settings > Work Orders > Under Print Options, tick the box that says: "Allow to display costs" Allowing costs to display on printed work orders Now whenever you print a work order, the total costs as well as the resource units costs will also be displayed. To remove this, simply untick
Bulk data export added to more modules
You will now be able to bulk/ massively export your data from more modules within Fracttal CMMS. Look out for the Massive Export function under Options Menu's throughout various modules as well as the Massive Export icons on underlying report data. Bulk/ Massive Export is now also available under the following modules: Contractors & Services, Inhouse Personnel, Meter Readings (Meters) and Technical Analysis Failure data
Fracttal Mobile CMMS
Download the Fracttal mobile application and manage your assets and maintenance from anywhere! Use the advantages of Fractal's mobile CMMS application for Android™ and iOS™ on your phone or tablet. Download the application or go to app.fracttal.com on your computer or mobile device.
Fracttal Login Issues - Google Chrome
Dear Fracttal User, A couple of days ago Google Chrome released an upgrade that causes trouble in releasing cache space and load Fracttal correctly. If you are experiencing this kind of trouble you just need to clear the Cache and Cookies from your Google Chrome Browser. Here is the How To Guide: How to Clear Cache As always, should you need any help please reach out to us through the support portal or contact us Thank you for your continued support and business. Your Fracttal Team
Welcome to the Fracttal Community Hub
The Fracttal Community hub inside our service desk portal lets you join our community of followers and engage with like-minded people and other users of the Fracttal CMMS platform. You can post 4 types of content within our community. These are Ideas, Questions, Problems and Discussions. Each of these serves a particular purpose. When you have something to discuss with Fracttal, you can post a discussion within our community forum. It's a great way to debate and collaborate with other Fracttal users
Announcements
Work Order Editing - New Rule: Allow work order close with pending material request
A new work order rule was added recently that provides for a bit more flexibility when closing work orders. This rule when applied allows users to close, finish or cancel a work order even if there is a pending/ open material request against that work order. When this rule is not applied, users will not be able to close, finish or cancel a work order until the parts associated with the work order has been issued by the warehouse and the material request is closed. By default this rule will be active,
Dispatcher - New Action: Send notification to location admin
Let's say you manage multiple sites/ facilities in Fracttal. You want to make sure that whenever a work request is raised against an asset at a specific site, the correct people are notified of that request. To allow for this, we've added a new Action to the Dispatcher for New Work Requests. This new Action when added to your dispatcher rule will ensure that only users linked to a specific site will receive a notification whenever a work request is raised against an asset within their site. Under
Display Costs on Printed Work Orders
We recently added the functionality for you to select if Resource and Parts Costs should be displayed on your printed work orders. To display costs on your work orders when printing them, simply navigate to System Settings > Work Orders > Under Print Options, tick the box that says: "Allow to display costs" Allowing costs to display on printed work orders Now whenever you print a work order, the total costs as well as the resource units costs will also be displayed. To remove this, simply untick
Bulk data export added to more modules
You will now be able to bulk/ massively export your data from more modules within Fracttal CMMS. Look out for the Massive Export function under Options Menu's throughout various modules as well as the Massive Export icons on underlying report data. Bulk/ Massive Export is now also available under the following modules: Contractors & Services, Inhouse Personnel, Meter Readings (Meters) and Technical Analysis Failure data
Welcome to the Fracttal Community Hub
The Fracttal Community hub inside our service desk portal lets you join our community of followers and engage with like-minded people and other users of the Fracttal CMMS platform. You can post 4 types of content within our community. These are Ideas, Questions, Problems and Discussions. Each of these serves a particular purpose. When you have something to discuss with Fracttal, you can post a discussion within our community forum. It's a great way to debate and collaborate with other Fracttal users